Personal Data Protection

Xbaze Privacy Policy — Your data is safe with us

This page transparently explains what you share on Xbaze, how it is stored, where it is used, and how well it is protected.

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Your Privacy
Every piece of your data at Xbaze is protected with the highest level of security.

Key Privacy Protection Features of Xbaze

End-to-End Encryption

All your data on Xbaze is secured with 256-bit SSL encryption. From transactions to personal details, every data packet is transmitted through secure channels.

Your Data Is Never Sold to Third Parties

Xbaze never sells or shares your personal data with any advertiser or third party. Your information is used solely to improve Xbaze's services.

Cookie Control Is in Your Hands

You are always informed about cookie usage on Xbaze. You have full control over which cookies you accept and which you decline.

Secure Data Storage

All data stored on Xbaze's servers is protected by multiple layers of security. Regular data backups are performed and firewalls remain active to prevent unauthorized access.

Transparent Data Usage Policy

This page clearly explains why Xbaze collects your data, how long it is kept, and how it is used. There are no hidden terms.

Your Rights Are Protected

As an Xbaze member, you have the right to view, correct, and delete your own data. You can contact support at any time to request changes.

1

Introduction & Scope of the Privacy Policy

Xbaze is a trusted online gaming platform in Bangladesh. We believe that protecting our members' personal data is one of our most important responsibilities. This Privacy Policy applies to the Xbaze website, mobile app, and all digital services.

By opening an account, logging in, or using any Xbaze service, you are considered to have agreed to this Privacy Policy.

This Privacy Policy was last updated in January 2026. If you have any questions, please contact our support team.

Xbaze's Privacy Policy is built in accordance with international data protection standards. We review and update this policy on a regular basis.

2

What Data We Collect

Xbaze collects only the information required to deliver our services. Below is a detailed breakdown of the data we collect:

Identity Information

Full name, date of birth, and national ID number. This information is required at registration.

Contact Information

Mobile number, email address, and residential address. Required for account verification and communication.

Financial Transaction Data

Deposit and withdrawal records, mobile wallet numbers (bKash/Nagad/Rocket). Stored to ensure secure transactions.

Gaming Activity Information

Game history, betting records, and win/loss data. Used to support responsible gaming.

Device & Technical Information

IP address, browser type, device model, operating system. Used to improve site performance.

Xbaze collects only the information that is necessary — no unnecessary personal data is ever requested.

3

How We Use Your Data

Xbaze uses your information only for the purposes listed below. Your data is never used for any other reason without your consent:

  • For account creation, verification, and management.
  • To ensure safe and fast financial transactions.
  • To monitor security and prevent fraud and money laundering.
  • To personalize your gaming experience.
  • To send you relevant bonus and promotional offers (you can opt out at any time).
  • To provide customer support services.
  • To improve Xbaze's platform and service quality.
  • To meet legal obligations.

Xbaze never shares your data with third parties for advertising or marketing purposes. Your information stays strictly within Xbaze's internal systems.

4

Data Sharing Policy

Xbaze never sells your data. However, limited information may be shared in specific circumstances:

  • Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket receive only the information necessary to verify transactions.
  • Legal Authorities: Certain information may be required to be disclosed to government authorities upon a lawful request under the laws of Bangladesh.
  • Technology Service Providers: Technology partners who support the operation of the Xbaze platform work under strict confidentiality agreements.

No Xbaze staff member or representative will ever ask for your password or OTP by phone or chat. Any such request is entirely fraudulent.

Outside the three cases above, Xbaze does not share your data anywhere else. Protecting your privacy is our highest priority.

5

Cookies & Tracking Technologies

Xbaze uses cookies on its website. Cookies are small data files stored in your browser. Xbaze uses the following types of cookies:

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preference and personal settings.
  • Analytics Cookies: To understand which sections of the site are used most frequently.
  • Marketing Cookies: To show you relevant offers (you can opt out at any time).

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent some Xbaze services from functioning properly.

6

Technical Data Security Measures

Xbaze uses multiple layers of security to protect your data:

1
SSL/TLS Encryption

All data transfers are secured with 256-bit SSL encryption, the same standard used in the banking sector.

2
Two-Factor Authentication (2FA)

Account security is ensured through OTP verification at login and during important transactions.

3
Firewall & Intrusion Detection

Xbaze's servers are monitored 24/7 with firewalls and intrusion detection systems.

4
Regular Security Audits

Xbaze's security systems are regularly audited by independent third-party experts.

5
Encrypted Database

All sensitive data stored on our servers is kept in encrypted form.

Xbaze's security framework is built to the highest standards of the international gaming industry.

7

Your Rights Over Your Data

As an Xbaze member, you have the following rights over your own data:

Rights Description Scope
Right to Access Your Data You can request to view what information Xbaze holds about you. Complete
Right to Correct Your Data You can contact support to request corrections to any inaccurate or outdated information. Complete
Right to Delete Your Data You may request deletion of your data upon closing your account. Partial*
Right to Opt Out of Marketing You can opt out of promotional emails and SMS messages at any time. Complete
Data Portability You can request an export of your gaming history and data in a specified format. Partial*
Right to Object to Processing You have the right to object to the use of your data for specific purposes. Complete

* Partially applicable: certain data may need to be retained for a specified period due to legal obligations or ongoing disputes.

To exercise any of the rights above, contact the Xbaze support team. We typically respond within 7 business days.

8

Data Retention Period

Xbaze does not retain your data beyond what is necessary. Below is a breakdown of how long each type of information is kept:

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years as required by legal obligations.
  • Gaming History: For the duration of account activity and 3 years after closure.
  • Cookies & Session Data: Deleted at the end of the session or within a maximum of 30 days.
  • Support Contact: Retained for up to 2 years after the issue is resolved.

Once the retention period expires, Xbaze automatically deletes or anonymizes your data. If you request account closure, your data will be deleted within the specified timeframe.

Financial transaction records cannot be deleted before a specified period due to legal obligations. This is part of Bangladesh's financial regulatory requirements.

9

Children's & Minors' Privacy

Xbaze is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and anyone under 18 is not permitted to open an account.

If a parent or guardian discovers that their child has created an account on Xbaze, please contact our support team immediately. We will promptly close the account and delete all associated data.

Xbaze is firmly committed to preventing underage gaming. Parents and guardians are encouraged to monitor their children's online activity.

10

Privacy Policy Update Process

Xbaze may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, you will be notified in the following ways:

  • Minor Changes: Updates will be indicated by a change to the update date on this page.
  • Moderate Changes: A notice will be posted on the site and displayed at login.
  • Major Changes: Advance notice will be sent to your registered email or by SMS.

Continued use of Xbaze after updated policies are published will be considered acceptance of the new policy. If you do not agree to any changes, you may request account closure.

The latest version of this Privacy Policy will always be available on this page. We recommend checking back regularly for updates.

The Xbaze support team is always available for any questions or concerns. If anything in our Privacy Policy is unclear, please don't hesitate to reach out.

Your Privacy Is Guaranteed — Join Xbaze Today

Your data at Xbaze is fully secured with the highest level of protection. We believe in transparency and treat your privacy as our top priority. Register today and enjoy a safe gaming experience.

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